Cisco smartnet lookup by serial number

To check more than 20 Cisco devices, complete these steps to use the Bulk input method: a. If the serial number is covered under a contract associated with your. Main menu. Skip to primary content.

Skip to secondary content. Posted on April 10, by nate. Customers may open an unlimited number of support cases with the purchase of any device license, and can contact Meraki by phone or email. Service providers and resellers who offer fully managed network services using Meraki devices likewise may open an unlimited number of support cases and interact directly with Meraki support centers.

The Cisco Device Coverage Checker tool allows you to determine the current contract status of your Cisco devices. After entering valid serial numbers, the coverage status of each item is checked. For concerns regarding the contract and coverage status of your Cisco devices, contact your authorized Partner or Reseller or contact Cisco for Dragon Naturallyspeaking 11 Free Trial Download.

In some cases, you may even find that none of the serial numbers that you find by connecting to the router actually match the serial number on the sticker on the outside of the router. In addition, the results that you get will vary from router platform to router platform. On newer routers such as the Cisco Series and Series, the serial number on the outside of the router, the processor ID, and the hardware chassis serial number are all the same.

On the other hand, older routers make things more confusing. For example, if you have a Cisco Series router, you can't find the number on the sticker on the outside of the router by connecting to the device over the network. One workaround to this issue is to manually enter the physical serial number from the outside of the router into the configuration of the router. That way, you can access it via SNMP. Here are three options for remotely retrieving serial numbers over the network.

These solutions assume that you have a newer router in which the output of the serial number from the IOS matches the physical router serial number, that you have programmed the serial number into the IOS, or that you are comfortable using the serial number that the IOS provides. Due to the varied number of routers and the varied functionality in the router IOS between versions and router models, I can't guarantee that the following steps will work on your router or in your IOS.

While I have searched for a slick, easy method to retrieve router serial numbers across all router models and IOS versions, I haven't come across a solution yet. The chassis hw serial section designates the serial number that is physically on the router. You can retrieve the same chassis hardware serial number from the command line using simple network management protocol SNMP. I did this in Windows XP by downloading two free utilities, using a text file as my source list of routers, and writing a short windows.

If you have Linux, you should already have the snmp-get command and awk command available. You can use this tool to get the chassis hw serial information from a single router with a single command.

Here's an example:. If you want, you can redirect it to a text file and import that text file to a spreadsheet. Of course, you can also get much more complex with the script and retrieve more information.

In addition, I checked with PacketTrap, and its pt Tool Suite will begin supporting this feature in the next release. Perhaps there are other applications out there that you've used before. If you are registered at the Customer or Partner level, complete these steps to check the contract status of your device or devices:.

Choose one of the following options to submit your device serial number or numbers:. To check up to 20 Cisco devices, enter a comma-delimited or space-delimited list of serial numbers in the field provided, and click the Check button. To check more than 20 Cisco devices, complete these steps to use the Bulk input method:. Prepare an input file containing up to 1, serial numbers separated by a comma, space, or newline.

The file can contain up to 1, serial numbers separated by a comma, space, or newline. Do not include column headings. Click the Need to check more than 20 link.